For ages 21 and above only

55bb Responsible Gaming —
Safe and Secure Gaming

Let entertainment be enjoyable, not a burden — we are always here to keep your gaming experience at 55bb safe.

Our Commitment

55bb believes that online gaming is an entertainment activity — not a source of income. We want every one of our players to play responsibly and maintain their financial limits and mental well-being. Responsible gaming is not just a policy — it is the core foundation of our platform.

We ensure that by using all the features and tools at 55bb, you can keep your gaming experience fully under control. From setting deposit limits to using the self-exclusion feature — everything is within your reach.

Remember: Gaming is for entertainment. If you feel that gaming is affecting your life, contact us immediately via 24/7 live chat or visit our Support Page.

21+

Age Limit is Mandatory

To create an account and use gaming features at 55bb, you must be 21 years of age or older. We are committed to protecting minors from gaming.

Our Protection Tools

55bb gives you the ability to keep your gaming fully under control — use the tools below at any time.

Set Deposit Limits

You can set the maximum daily, weekly or monthly deposit amount yourself. Once a limit is set it takes effect immediately. The minimum deposit amount at 55bb is ৳100.

Financial Control

Self-Exclusion Feature

If you feel you need a break from gaming, activate Self-Exclusion. We offer the option to close your account for a set period or permanently.

Voluntary Break

Time-Out

Take a break for a set period from 24 hours to 6 weeks. During this time you will not be able to log in to your account or place bets. Once the break ends, your account will be reactivated automatically.

Mental Well-being

Review Gaming History

View your complete betting and transaction history at any time. Analyse your own gaming patterns and change habits if needed.

Transparency

24/7 Support Team

Our Bengali-speaking support team is available on live chat seven days a week, twenty-four hours a day. Get immediate assistance for any responsible gaming concern.

Instant Support

Account Verification

55bb follows a strict age verification process to ensure a safe gaming environment. Your information is protected with SSL encryption.

SSL Secured

Recognise the Warning Signs of a Problem

Gaming addiction can grow gradually. If the signs below appear, seek help right away — it is not a sign of weakness, but a sign of awareness.

Trying to recover losses by betting more after a losing streak
Spending family or work time on gaming
Borrowing money or breaking into savings to bet
Feeling restless or irritable when not gaming
Hiding gaming from family and friends
Repeatedly trying and failing to stop gaming
Being unable to stop thinking about gaming

Ways to Get Help

Assess Yourself

Honestly review how much time and money your gaming habits are taking. Knowing your own limits is the first step.

Set Limits

Activate deposit limits and time-out on your 55bb account. Talk to us on live chat.

Take a Break

Use the Time-Out or Self-Exclusion feature. Spend your break time with family and friends.

Seek Professional Help

If needed, consult a mental health professional. Asking for help takes courage.

Core Principles of Responsible Gaming

Keep these core principles in mind before playing at 55bb — they will keep your gaming experience enjoyable and safe.

Play for Entertainment

Always see gaming as entertainment — not as a way to earn income or repay debt. Continuing to play in the hope of recovering lost money is a harmful habit.

Set a Budget

Decide in advance how much you will spend per session and stick to it. Never bet with money set aside for daily expenses, debt repayment or savings.

Consider Your Mental State

Avoid gaming when you are intoxicated, overly tired or under mental stress. Decisions made with a clear head are better decisions.

Maintain Balance

Gaming is just a small part of life. Spend balanced time with family, friends, work and other hobbies. Responsible living is the best game.

Protecting Minors

No one under 21 can play at 55bb — that is our commitment. We use a strict age verification process and investigate any suspicious accounts.

If there are children or teenagers in your home, make sure they cannot access your device or account. Consider using parental control software.

Use a device password or PIN
Do not share your 55bb account password with anyone
Do not leave your device unattended while logged in to your account
Do not present gaming to children as a way to earn money

Our Promise

55bb promises that we will never run advertisements or promotions targeting minors. All of our marketing activities are directed at adults aged 21 and above.

We follow a fair play policy — the outcome of every game is determined by a Random Number Generator (RNG), which cannot be manipulated by anyone.

Safe and reliable platform — secured with SSL encryption

Responsible Gaming FAQ

Find answers to common questions about responsible gaming here.

Log in to your account, go to the Settings section and click on "Responsible Gaming". From there you can set daily, weekly or monthly deposit limits. Once a limit is set it takes effect immediately. Reducing a limit applies right away, but increasing a limit requires a waiting period. Contact us anytime via 24/7 live chat for any help you need.

You choose the duration of your self-exclusion yourself — short-term options (1 week to 6 months) as well as longer-term options are available. During self-exclusion, logging in, depositing or betting on your account is completely disabled. During this period you can contact support for settlement of active bets and withdrawal of funds. To activate self-exclusion, write to our support at: [email protected].

Time-Out is a temporary break — from 24 hours up to 6 weeks. Once the break period ends, your account is reactivated automatically. Self-Exclusion is longer-term — your account cannot be reactivated before the set period ends, and you will need to contact support to reactivate it. For serious cases, permanent self-exclusion is also an option.

Answer a few simple questions: Have you tried to stop betting and failed? Have you bet more to recover money you lost? Have you neglected family or work because of gaming? Have you borrowed money or broken into savings to bet? If the answer to any of these questions is "yes", consider seeking help. You can reach out to both our support team and mental health professionals.

Under 55bb rules, creating an account for anyone below 21 is strictly prohibited. If age verification shows the user is underage, the account is closed immediately and any bonuses or winnings may be forfeited. A decision on returning the original deposited amount is made after review. If anyone suspects that an underage person is using an account, please notify us immediately at [email protected].

Use 55bb's 24/7 live chat to speak in Bengali at any time — our team is specially trained in responsible gaming. You can also reach us by email at [email protected]. Visit our support page to see all contact options.

Play safely, enjoy responsibly

Enjoy your favourite games at 55bb — cricket betting, slots or live casino. We are always here for any question you have.

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55bb Responsible Gaming — Safe and Secure Gaming