55bb Terms and Conditions

Introduction and Applicability

These terms and conditions ("Terms") apply to the 55bb platform and all its related services. By browsing the 55bb website, creating an account, or using any of its services, you are considered to have agreed to these Terms.

If you do not agree with any part of these Terms, please refrain from using the 55bb platform.

Language and Interpretation

These Terms have been prepared in Bengali and that version shall be considered the governing document. In the event of any linguistic ambiguity, the Bengali version shall take precedence.

In this document, the words "55bb", "we", and "our" refer to the authority operating the 55bb platform. The words "you", "user", and "member" refer to any visitor, whether registered or unregistered.

Eligibility Criteria

The following conditions must be met in order to create an account and use services on the 55bb platform:

• You must be 21 years of age or older.
• You are of sound mind and are capable of making decisions consciously.
• You may only have one account registered in your name.
• All information provided at the time of registration is accurate and complete.
• You are not a resident of any region where online gaming is legally prohibited.

Account Security and Responsibility

It is your responsibility to ensure the security of your account. You must comply with the following:

• Do not share your account login details (username and password) with anyone.
• Use a strong and unique password.
• If you suspect unauthorised access to your account, notify our support team immediately.
• You are responsible for all activities carried out from your account.

55bb will never ask for your password via email or chat. If you receive such a request, treat it as fraudulent.

Multiple Accounts Prohibited

Each user may only hold one account. It is strictly prohibited for the same individual or multiple members of the same household to operate separate accounts from the same device and internet connection. If this rule is violated, all associated accounts may be closed and funds may be confiscated.

Deposit Terms

The following payment methods are accepted for depositing funds on the 55bb platform: bKash, Nagad, Rocket, and Upay.

• Minimum Deposit: ৳100 minimum for each method.
• Deposits must be made only from your own registered mobile banking account.
• Depositing using a third-party account or card is prohibited.
• Ensure the deposit amount is correct; an incorrect deposit amount may cause processing delays.

Withdrawal Terms

The following conditions apply to processing withdrawal requests:

• Minimum Withdrawal: ৳800.
• Processing Time: Generally completed within 30 minutes to 3 hours.
• Withdrawals will only be made to the same payment method used for the deposit.
• The withdrawal process may be put on hold if identity verification has not been completed.
• Full withdrawal may be restricted if any active bonus wagering requirements have not been met.

Currency and Transactions

All transactions on the 55bb platform are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted. 55bb does not bear responsibility for any additional charges imposed by the payment gateway or bank.

Welcome Bonus Terms

55bb offers a welcome bonus for new members. The terms related to this bonus are as follows:

• Bonus Amount: 100% of the first deposit — up to a maximum of ৳8,000.
• Wagering Requirement: 10 times the bonus amount.
• A valid first deposit must be made in order to receive the bonus.
• Bonus funds cannot be withdrawn directly — they will be added to the main account balance after the wagering requirements have been met.
• The welcome bonus may only be received once per account.

VIP and Cashback Program

The 55bb VIP program provides weekly cashback benefits for active members. The VIP tiers and cashback rates are as follows:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.

Advancement to a higher tier depends on your overall activity and participation on the platform. Cashback rates and terms are subject to change.

Bonus Abuse Prohibited

Any misuse of the bonus system is strictly prohibited. The following activities will be considered bonus abuse:

• Claiming bonuses through multiple accounts.
• Placing artificial bets or opposing bets for the purpose of meeting bonus conditions.
• Providing false information to obtain a bonus.

If bonus abuse is detected, 55bb reserves the right to cancel the account and confiscate the funds.

Fairness Guarantee

All games on the 55bb platform are operated in a fair and transparent manner. Our game providers use internationally recognised Random Number Generator (RNG) technology, which ensures that every outcome is completely random.

55bb uses SSL encryption to keep all transactions and personal data secure. We continuously monitor our systems to ensure fair play.

Prohibited Activities

Any of the following activities are strictly prohibited on the 55bb platform:

• Playing games using automated bots, scripts, or any software.
• Attempting to hack or make unauthorised modifications to the platform's software or games.
• Attempting to gain unauthorised access to other players' accounts.
• Money laundering or any illegal financial activity.
• Exploiting vulnerabilities or errors in the platform to gain an unfair advantage.

Closure at User Request

If you wish to close your account at any time, please contact our support team. Before the account is closed:

• All active bets must be settled.
• A withdrawal request must be made for any available balance.
• Bonus funds will be forfeited if wagering requirements have not been met.

Closure or Restriction by 55bb

55bb may temporarily or permanently close an account without prior notice in the following circumstances:

• In the event of a breach of the Terms.
• In the event of fraudulent activity or suspicious transactions.
• In the event of failure to pass age verification.
• In the event of operating multiple accounts.
• In the event of technical issues or maintenance requirements on the site.

If an account is closed without a valid reason, your available balance will be returned to you.

Limits of Liability

55bb will not be held responsible for the following:

• Disruptions to games or transactions due to internet connectivity issues.
• Issues caused by your device or software.
• Delays or issues with third-party payment services.
• Losses caused by unexpected technical errors.
• Losses caused by user negligence or failure to follow the terms and conditions.

55bb makes every effort to resolve all technical issues. If a game result is voided due to a server or software error, the bet amount will be refunded.

Service Availability

55bb strives to provide service 24/7, however the service may be temporarily unavailable due to maintenance, upgrades, or unforeseen circumstances. 55bb will not be held responsible in such situations.

Data Collection & Use

55bb places the highest priority on protecting your personal information. By using our platform, you agree to our privacy policy. Your information will be used only for the purposes of providing services, verifying identity, and fulfilling legal obligations.

For more details, please read our Privacy Policy.

SSL Encryption & Security

All data transmitted on the 55bb platform is protected by SSL encryption. Financial information, personal identity, and login details are stored according to the highest security standards.

Ownership & Copyright

All content on the 55bb website and platform — logos, designs, text, graphics, game software, and other materials — is the intellectual property of 55bb or its respective licensees. Copying, distributing, modifying, or using these materials for commercial purposes without prior written permission is prohibited.

The intellectual property rights of game software and content are reserved by the respective game providers (e.g., Pragmatic Play, JILI, PG Soft, Spribe).

Our Commitment

55bb believes that online gaming should be for entertainment purposes only. We are mindful of the mental and financial well-being of all our members.

• Only those aged 21 or above may use the platform.
• Never treat gaming as a source of income.
• Do not spend beyond your set budget.
• Do not make decisions based on emotions.

If you feel your gaming habits are getting out of control, please contact us. We can place limits on your account or arrange a temporary break.

How to Submit a Complaint

If you have a dispute or complaint, please contact our support team first. We strive to resolve any issue quickly and fairly.

• Live Chat: Support available 24/7 in Bengali.
• Email: [email protected]

After a complaint is submitted, an initial response will generally be provided within 7 business days. More complex matters may take additional time.

Dispute Resolution Process

55bb follows a neutral and fair process in resolving all disputes. In disputes regarding game results, server logs and game history will be considered as authoritative records.

If the matter is not resolved through the support team, it will be escalated to senior management.

Right to Make Changes

55bb reserves the right to change, add to, or remove these terms and conditions at any time. Members will be notified of significant changes via email or a notice on the platform.

Continued use of the platform after a change to the terms and conditions will be considered acceptance of the new terms.

Contact Us

If you have any questions or feedback regarding these terms and conditions, please contact our support team:

• [email protected]
• 24/7 Live Chat — Support Page